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Amazon India offers 50,000 jobs as festive season arrives

By Sheetal Sukhija, US News
13 Oct 2018, 23:53 GMT+10

BENGALURU, India - As part of its efforts to boost sales during the Indian festive season, Amazon has decided to create thousands of seasonal jobs in the country.

The company has announced its plans to hire for 50,000 seasonal positions across the country.

According to the company, the new jobs are being created at Amazon's fulfillment and sortation centers and Amazon will also hire for about 150 of its delivery stations spread across the country.

In the market where it is locked in competition with its U.S. rival Walmart, which recently acquired Amazon India's biggest competitor in the country - Flipkart, the Jeff Bezos-led online retail giant has decided to boost its workforce. 

Amazon has reportedly created over 50,000 seasonal positions across its network of fulfilment centres in the country this year ahead of the festive sale.

Amazon said that it has a network of over 50 fulfilment centres, multiple sortation centres and close to 150 delivery stations spread across India, where it will boost its workforce to make its services more efficient.

Amazon India Vice President (India Customer Fulfilment) Akhil Saxena explained, "In our effort to provide a seamless shopping experience, we have enhanced our teams significantly with more than 2X the number of seasonal associates working in the Amazon fulfilment network and customer service sites compared to the last festive season... The 50,000 seasonal associates will help us in augmenting our capabilities."

Saxena added that this enhancement will play an "instrumental" role in "driving an exceptional experience" during Amazon India's Great Indian Festival Sale.

The key event in the company's annual calendar is set to be go on until October 15.

The effort comes as part of Amazon India's agenda of boosting investment to ramp up its infrastructure and delivery network. 

Amazon explained that these seasonal positions have been created across its network of fulfilment centres, sortation centers, delivery stations and customer service sites.

These centres are located across cities like Mumbai, Delhi, Hyderabad, Chennai, Bengaluru, Ahmedabad, Pune and others and the jobs were being created ahead of the festive season.

According to Saxena, these recruits will join the thousands of associates to help pick, pack, ship and deliver customers' orders more efficiently, while a section of the new recruits will also work with the 20 customer service sites (across 16 cities) that provide voice support for customers in vernacular languages like Kannada, Tamil and Telugu. 

The company's customer service sites support Amazon customers in India with pre and post order service through email, chat, social media and phone.

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